Broadcast the Information When You Need To

July 15, 2008

One of the interesting features of the Virtual PBX phone system is the Call Broadcast feature. As any busy business environment can attest, having the ability to catch up to and connect with all of the staff on the same level at the same time is next to impossible. There are so many different situations that arise in a day and so many variations of a daily work life for staff members and management alike, it can be very difficult to gather everyone together for a traditional meeting. This is especially true with the ever-increasing number of satellite offices, branch locations and traveling employees on the go.

With the Call Broadcast feature of the Virtual PBX phone system, companies can eliminate the need for in-person get-togethers each time an important detail comes up. Management teams and employees alike can use the Call Broadcast feature to record the important details that need to be shared with other staff members. The recorded message is stored in the system before the broadcast. Designated extension holders who are to hear the message will be alerted by a prompt at their extension, alerting staff of the Call Broadcast message. Staff can easily access the broadcast from their own phones, at their own desks, regardless of their location. The Call Broadcast will be heard by all parties at the same time.

For staff unavailable at the time of the scheduled broadcast, messages can be retrieved at any time so all employees can be up to speed with the latest announcements and information without traveling unnecessarily or interrupting other important business. Call Broadcast messages can also be a convenient way to reduce miscommunications and mixed messages.

Plus, the Virtual PBX phone system’s Call Broadcasts can be designated to go to only certain extensions at any one time. For instance, if the sales department management team has an important announcement only for the sales team, they can program in the extensions to only the relevant employees. This way other staff members are not disrupted for meetings that provide information that has nothing to do with them.

Posted in Business Communications, Call Broadcast, Large Business, Mid-Sized Business, Virtual PBX, Virtual PBX Features