With the availability of the internet to do business, there is definitely a growing need for 24 hour service, seven days week. With the Virtual PBX phone system, the availability of call handling and customer service is available 24/7 for little monthly cost and no additional manpower. The various features of the Virtual PBX phone […]

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One of the interesting features of the Virtual PBX phone system is the Call Broadcast feature. As any busy business environment can attest, having the ability to catch up to and connect with all of the staff on the same level at the same time is next to impossible. There are so many different situations […]

Posted in Business Communications, Call Broadcast, Large Business, Mid-Sized Business, Virtual PBX, Virtual PBX Features No Comments »

It is not uncommon to hear people make jokes or show irritation about having to be placed on hold for extended periods of time when calling a large corporation. Customer service can often suffer in quality because of such long wait times. With the technology of the Virtual PBX phone system, callers are able to […]

Posted in Business Communications, CAll Handling, Time Savers, Virtual PBX, dial by name directory No Comments »

Home offices often are a convenient means of starting up a business. There is usually low overhead and it is easy for a busy entrepreneur to stay on top of things without having to leave the comforts of their own homes. One of the more difficult parts of a start up operation is securing all […]

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Ring Groups, a feature of the Virtual PBX phone system, can definitely improve the efficiency of calls around the office. Ring Groups allow for incoming calls to be redirected to different extensions as specified using the user-friendly web interface.
There are several ways a Ring Group configuration can work to a company’s advantage. Imagine a busy […]

Posted in Answering Rules, Business Communications, CAll Handling, Time Savers, Virtual PBX, Virtual PBX Features No Comments »