It is not uncommon to hear people make jokes or show irritation about having to be placed on hold for extended periods of time when calling a large corporation. Customer service can often suffer in quality because of such long wait times. With the technology of the Virtual PBX phone system, callers are able to […]

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While Virtual PBX phone systems are often consider to be “office technology”; however, the Virtual PBX phone technology can just as easily be used at home, for busy families who find themselves needing more than just basic phone service.
PBXPlans.com offers a DIY plan, where families can accommodate their communication needs. Imagine your teenagers having their […]

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The Call Blocking feature of the Virtual PBX phone system is a useful utility that allows the user to program in an unlimited amount of phone numbers that have proven to be bothersome. Whether it be telemarketing calls, harassment calls, or other scam type phone calls, the system will block calls completely or reroute them […]

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The Call Announce feature of the Virtual PBX phone system is also a necessary tool to help keep productivity and efficiency around the office. Through the automated Interactive Voice Response system, also known as the Virtual Receptionist, all callers must announce themselves before being transferred on to another extension. When prompted by the system, the […]

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All too often busy office staff lose precious working hours due to unnecessary interruptions throughout the day by taking calls from sales people, telemarketers, or overzealous clients. With the advent of the call screening technology as part of the Virtual PBX phone system, staff can now work virtually uninterrupted, enabling them to meet deadlines or […]

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